FAQs

Artworks can be purchased one of two ways. If an artwork has a Buy button below it, you will be directed to the artist’s website, where you can purchase the artwork directly with them. If the artwork has an Enquire button below it, this means this particular artwork does not appear on the artist’s website, or the artist does not have a site currently, and an email will appear instead, with the name of the artwork and artist in the subject line, allowing you to contact me directly for the artist’s preferred payment method and direct contact details.

Most artists take direct bank transfers, PayPal payments and payment via their websites.

This is highly dependent on the artist themselves and information related to this is included on each artist’s page. Cost also varies from artist to artist, however several do offer free shipping within Australia.

Again, this varies artist to artist and, if this information is not included on their page, you can make this enquiry directly with me, or with the artist whose work you’re interested in purchasing. Some works already come framed and an image of the framed piece is usually available alongside the artwork’s primary image.

Because artists are personally responsible for the payment and shipment of their works, they are also responsible for determining their returns policies. More information about returns can be found on the artists’s page, or can be provided by the artist directly through their website.

If you have not heard back from the artist whose work you’re interested in, please reach out to me directly at bernadette.sanfilippo@outlook.com and I will endeavour to reach out to them for you.

You can, definitely. Many of the works featured on Ground Zero appear on other digital platforms and in physical galleries. Many of these galleries however charge very high commissions to artists, typically over 30%, and thereby artists never receive their sales in full. Ground Zero on the other hand only charges artists a small monthly subscription fee, ensuring they get the full amount of their sales, every time.

Ground Zero Gallery strives to ensure that artists are paid for their work in full and are not robbed by having to pay high gallery commission charges.

It can be incredibly difficult to make a living as an artist, so Ground Zero’s purpose is to ensure artists make real monetary profit and are financially rewarded for their skill, time, labour and materials, every time!